Warranty

Warranty

Please note that the warranty period for crampons is 2 years from the date of purchase and limited lifetime for gaiters. To receive the quickest service, warranty items should be returned to the retailer where the item was purchased, and a return or replacement will be issued according to the individual store's policy. This is applicable to online purchases also.

If you experience trouble obtaining a refund or replacement from the place of purchase, and the warranty period has not expired, please use this form to process your warranty directly through us.

Get the gift of traction just in time for Christmas!

Want to receive your order before Christmas? -- Please shop before December 10th!